Non Fault Accidents
Repairing Your Car When You’re Not To Blame
Regardless of severity, having a car accident can be extremely traumatic and distressing. When you didn’t cause the accident the last thing you need is to be penalised for something that wasn’t your fault. Whether it was someone bumping into the back of you in a queue of traffic or someone pulling out in front of you at a roundabout, regardless of potential personal injury, you’re going to lose your car while it’s being repaired.
Why You Don’t Need To Call Your Insurers
Normally, the first thing people do in this situation is call their insurance company and the incident will end up being treated as a claim. However, you don’t need to do this. Autocraft-Telford will arrange all the administration work in dealing with the insurance work in your

behalf. Plus, because the claim is not handled by your insurer the incident should not affect your renewal premiums.
If necessary you’ll be provided with a courtesy car paid for by the other vehicle owners insurers – and not the smallest one available. While your car is being repaired your temporary replacement vehicle should be of equal size and quality of your damaged car.
You Choose Who Does The Repair
You can then choose who you would like to perform the repair work on your damaged vehicle – there is no obligation to use the company the insurer recommends. If you choose to bring your vehicle to Autocraft you can be assured of a high quality and swift repair.
If you have been involved in a non-fault accident call Autocraft Telford now on 01952 617468 and we’ll manage all aspects of the insurance claim, including the provision of a courtesy car to get you back on the road as soon as possible. Your car will be repaired to our high quality standards that are accredited to British Standards Kitemark for vehicle body repairs. The whole process won’t cost you a single penny.
